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StarWind Software really stands behind its products and we dedicated to provide our prospects and customers with industry-standard support services. Our support services are divided on three support types:
Pre-sale support - Services provided to help customers with the initial iSCSI SAN software deployment and optimal stable configuration during the iSCSI SAN software evaluation period; Learn More
Standard Post-sale support - Services provided to assist customers in reconfiguring the iSCSI SAN software or solve productivity and technical issues caused by StarWind iSCSI SAN software; Learn More
Premium Post-Sale support - Service level guaranteeing faster response time and extended issue solution methods. Available for an additional fee. Learn More
All support services are available on a per-year basis. The subscription can be purchased for 1, 2, or 3 year periods. Maintenance is required for all perpetual license purchases.
ANNUAL SOFTWARE MAINTENANCE (ASM)
Annual Software Maintenance (ASM) for StarWind products provides major and minor product version releases/updates and standard technical support plan. Major version releases are indicated by an increase in the first digit in the version number, i.e. 5.5 to 6.0. At the same time the name of the product remains the same. Annual Maintenance and Support is available on a per-year basis. The subscription can be purchased in 1, 2, or 3 year periods. Maintenance is required for all perpetual license purchases.
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StarWind V2V Converter
is the multi-format grandmaster of VM conversion that works with the speed of a stellar wind. Now that you’ve made sure of its undeniable advantages, you can only guess what the full range of our products has to offer. Only thing is that, with StarWind, you don’t have to guess: we always aim for the win.
If StarWind V2V Converter has already rocked your world, click on the button below to discover our business solutions and how StarWind’s experience revolutionizes the way the modern IT infrastructure operates.
If you’re not sure about how the product works and what benefits it can contribute to your business, fill out the form below. StarWind sales will contact you to schedule a GoToMeeting at a time most convenient to you. During the meeting, our presale team will demonstrate how the product works, its functions, features, and the ways it can enhance your IT- infrastructure to improve your business agility and continuity.
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Please fill out the form below to determine how much the product will cost based on your individual case. StarWind sales will get back to you as soon as they receive your request. You will undergo a very short survey for us to find out what kind of IT-environment you got, what your business demands from it and what it wants more. The sales will make the calculations immediately and present an offer upon your request.