All purchases ordered from StarWind Software Inc. are final once the Activation Key has been provided to the customer.
We offer a Free version and a 30-day free evaluation trial download to ensure that the software meets your needs and functions on your server. If that evaluation period is not sufficient, customers may email email@example.com and can request an extension to further evaluate the software.
If your purchase was made through a third party merchant such as a reseller, then this merchant's refund policy applies to your order. StarWind Software will not issue refunds for purchases made through a third party merchant.