StarWind ProActive Support – resolving issues before they appear

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Andrew Tuzov, Alexey Khorolets

Duration: 21:45

PUBLISHED/UPDATED: November 15th, 2017

Key points of the webinar:

  • Discussing solutions for IT environment monitoring
  • Key values monitored to ensure that system is running smoothly
  • Highlighting StarWind ProActive Support advantages

To ensure you IT environments’ smooth operation, you need to have an understanding of the processes behind proper functioning of your IT infrastructure. Obviously, several of provided by default graphs do not give sufficient information on environments’ health and performance. Therefore, IT professionals require dedicated tools for their systems’ versatile monitoring.

In fact, there are many solutions for understanding infrastructure loads. For instance, you may use Veeam One Reporter, Cacti, Nagios, etc. to check the production environment health. They enable users to gain insight into such essential values as CPU and RAM utilization, average disk queue, network connection, etc. By configuring these tools, you can get a decent functionality allowing you to stay always aware of your system’s health.

However, the main problem remains unsolved since you constantly must sit in front of your screen and check the environment to avoid any possible production stops. Thus, being occupied mainly with IT infrastructure monitoring, you have less time to support users. That, actually, is where StarWind ProActive Support comes in handy.

StarWind ProActive Support is the service that eliminates customer’s effort and time involved in monitoring and troubleshooting issues. System administrators can focus on users and VMs instead of being entirely busy with solving infrastructure problems. Moreover, thanks to the advanced monitoring and proprietary analytics, StarWind ProActive Support resolves problems before they even occur.

Important notice: During the development process, the feature name was changed from StarWind ProActive Support to StarWind ProActive Premium Support. Please, take into consideration that the old name remained in the video materials.

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