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The Washington County Consolidated Communications Agency achieves 911 service reliability by ensuring swift data backups with StarWind Backup Appliance

May 20, 2025
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Weston W
Systems Administrator
Systems Administrator

CHALLENGE

Before implementing StarWind Backup Appliance, the Washington County Consolidated Communications Agency relied on HPE RDX backup cartridges and Veeam for data protection. However, the existing infrastructure faced significant limitations that impacted critical 911 emergency services. RDX drives failed to provide adequate throughput for timely restoration, creating potential delays during emergencies. Their limited capacity and lack of extended support further exacerbated the situation, rendering them unsuitable for growing data demands.

These challenges required an urgent, scalable, and high-performance solution to ensure the reliability of backup and disaster recovery operations.

We’re extremely pleased with StarWind Backup Appliance and the improvements it has brought to our infrastructure. The performance and reliability have been outstanding, and the proactive support gives us confidence in our system’s resilience.

Weston W., Systems Administrator

SOLUTION

After evaluating multiple solutions WCCCA selected StarWind Backup Appliance for its superior NVMe storage performance, cost-effectiveness, and seamless integration with Veeam. StarWind resolved bottlenecks caused by slow RDX read/write speeds, enabling swift backups and restorations crucial for emergency services. Its advanced processing power, scalable storage, and proactive support enhanced the agency’s data management capabilities.

By implementing StarWind Backup Appliance, the agency saved over $6K compared to other options and secured a robust infrastructure to meet its growing data needs.

About the Company
The Washington County Consolidated Communications Agency (WCCCA), established in 1985, serves as the central 9-1-1 and public safety communication hub for Washington County. It provides critical emergency dispatch services for police, fire, and medical assistance.
Region
NA (North America)
Country
United States
Industry
Government
Product
StarWind Backup Appliance
Inspired by Weston W’s success? Want to implement the bulletproof backup strategy that includes an off-site backup copy?
Orest Lesyuk StarWind VTL Product Manager
We can assist you with that! StarWind VTL is an easy-to-use solution that emulates tape libraries, providing Write-Once-Read-Many (WORM) storage for your backups. Moreover, the Cloud Replication feature in StarWind VTL enables the scheduled offloading of your backups to the cloud, including Amazon S3, Azure Blob Storage, Cloudian, Backblaze B2, Wasabi, and other S3-compatible cloud storage options. As a result, you can effortlessly implement the '3-2-1' backup rule for your backup infrastructure, safeguarding your data against ransomware and similar threats. Interested in learning more Book a short StarWind VTL demo now and see it in action!