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Restore M365 items from Rubrik Polaris

  • January 4, 2022
  • 6 min read
IT and Virtualization Consultant. Romain is specializing in Microsoft technologies such as Hyper-V, System Center, storage, networking, and MS Azure. He is a Microsoft MVP and MCSE in Server Infrastructure and Private Cloud.
IT and Virtualization Consultant. Romain is specializing in Microsoft technologies such as Hyper-V, System Center, storage, networking, and MS Azure. He is a Microsoft MVP and MCSE in Server Infrastructure and Private Cloud.


In the last topic I wrote, I explained how to use Rubrik Polaris to backup Exchange Online, Teams, Sharepoint and Onedrive. In this topic, we will explore how the restore process works.

To show you how to restore M365 items from Rubrik Polaris, I will only restore mails because it is the exact same process for Teams, Sharepoint or Onedrive.

Restore a mail from Rubrik Polaris

To restore items in Rubrik Polaris, navigate to your inventory and select Microsoft 365.

Restore a mail from Rubrik Polaris

Then select what you want to restore. For this example, I selected Exchange Mailbox.

Exchange Mailbox

Select the user where you want to restore mails.

Select the user

The below screenshot presents how works the restore process. It is the same for each product you backup with Rubrik Polaris. On the left you have the status and the SLA that protect the entity. On the right you have a schedule that show snapshots (restore points). The green ticks indicate that a snapshot was created.

You have a second option to restore an item: there is a field to search a specific item in all restore points. The indexation engine of Rubrik is strong to allow this kind of feature.

First I’ll restore a mail from a snapshot and after I’ll use the search engine. So I selected a date where a snapshot was taken.

Selected a date where a snapshot was taken

I selected dots on the right of a snapshot and then I clicked on recover.

Select dots on the right of a snapshot

From there a new window is opened. You can parse the user mailbox tree to restore an entire folder, or just a mail. You can also restore an entire mailbox.

Exchange Mailbox Snapshot recovery

At the moment you have two options to restore a mailbox, folder or mail:

  • Restore in the original mailbox (a folder will be created, and the restored item will be stored in this folder)
  • In another mailbox (a folder will be created, and the restored items will be stored in this folder)

A third option should come soon: the option to download the items as PST file.

Select recovery option

The below screenshot shows the folder that has been created and the E-mail that has been restored.

E-mail has been restored

As I indicated earlier, you can also look for a mail thanks to the Rubrik indexation system. For that, above the schedule you can specify a keyword contained in the object of the E-mail you’re looking for. Then select the mail you want to restore and click on recover.

 Select the mail you want to restore and click on recover

If you need to see who restored items, you can open the event view. For example, in the following screenshot we can see that I have restored a mail.

You can open the event view

The following screenshot shows the interface to restore Onedrive.

The interface to restore Onedrive

And the following shows how to restore Teams.

How to restore Teams

As you can see, whether it is Teams, Exchange, Sharepoint or Onedrive, the restore process is exactly the same. That is a good point for Rubrik Polaris.

To be totally fair, I saw a defect on the product. When Teams contents is encrypted thanks to Azure Information Protection, Rubrik Polaris don’t backup these files. Rubrik Polaris skips these kinds of files.

Excepted this convenient, I find Rubrik Polaris is a good product to backup M365. Some options are missing but because it is a SaaS product, updates come regularly. I was able to see the roadmap and a lot of good things are coming next years.

Hey! Found Romain’s insights useful? Looking for a cost-effective, high-performance, and easy-to-use hyperconverged platform?
Taras Shved
Taras Shved StarWind HCI Appliance Product Manager
Look no further! StarWind HCI Appliance (HCA) is a plug-and-play solution that combines compute, storage, networking, and virtualization software into a single easy-to-use hyperconverged platform. It's designed to significantly trim your IT costs and save valuable time. Interested in learning more? Book your StarWind HCA demo now to see it in action!