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Blue407 wrote:Thanks for the responses guys.
I appreciate that the redirector software is designed to let you use multiple server VM's with one drive, I do not need that feature. Is there any way to make the reservation permanent so that only one VM can use it?
Might this stop the issue I am having?
Do you mean can I install BackupExec on the host rather than in the VM and therefore have no need for the tape redirector software? I would rather not as I have had issues with BackupExec and needing to restart the server its hosted on, that why I want it in a VM. The last thing I need to be doing is restarting a Host and all of its VM's...anton (staff) wrote:You cannot share tape. So if you have on VM with BackupExec and some software "pings" tape directly on host - VM will go off-line. It's not what we control. It's REDIRECTOR and not SHARE. Can you uninstall and stick with one backup appliance instance @ a time?
Blue407 wrote:Thanks for the responses guys.
I appreciate that the redirector software is designed to let you use multiple server VM's with one drive, I do not need that feature. Is there any way to make the reservation permanent so that only one VM can use it?
Might this stop the issue I am having?
1 - Its a Dell Poweredge R720xd server with a Dell 6Gbps SAS HBA controller dedicated for the tape drive which is a Dell LTO5-140 drive.Bohdan (staff) wrote:Hi,
please follow these steps to help us find what's wrong:
1) What tape library and SCSI/SAS controller do you use?
2) On StarWind (Tape Redirector) machine install and launch wireshark, set packet filter options ("tcp port 3260" if you are using StarWind v8 software, or "tcp port 33268"), start packet capturing, reproduce the issue with the tape, save wireshark log, zip and send us wireshark and BE (adamm.log) logs.
3) Make sure that your HBA card is supported for tape (http://www.symantec.com/connect/forums/ ... ve-offline).
please e-mail it directly to beta-testing@ or support@Blue407 wrote:Wireshark log