Premium Support | Always There to Help You – StarWind Technical Support

Attention: The information presented on this page is out-of-date. In order to get the most actual info on StarWind products, please visit the following page.

The content here seems to be out-of-date. To get the latest info, please visit the following page

Premium Support

Premium support services are intended to service the environments with a 24/7 requirement for support service availability.

Services include:

Disaster recovery assistance;
OS Configuration assistance for proper StarWind operation;
Network performance tuning;
Disk performance tuning;
SAN Solution configuration;

Note: StarWind Software Inc. does not guarantee 100% performance for the configurations slower than mentioned in the minimal technical requirements guide or not matching the best practice configurations.

Read StarWind Support Policy

Support Programs Comparison Matrix:

	Premium support plan	Standard support plan
Forum
Email
Phone
Remote support session		-
	Get Pricing!	Renew Now!

All support services are available on a per-year basis. The subscription can be purchased for 1, 2, or 3 year periods. Maintenance is required for all perpetual license purchases.

Please note that we will open the support ticket for you only after your written request at support@starwindsoftware.com . Please, provide the detailed description of the issue in your initial e-mail.

StarWind Support Types:

Download
Request Demo
Get Pricing.

If you’re not sure about how the product works and what benefits it can contribute to your business, fill out the form below. StarWind sales will contact you to schedule a GoToMeeting at a time most convenient to you. During the meeting, our presale team will demonstrate how the product works, its functions, features, and the ways it can enhance your IT- infrastructure to improve your business agility and continuity.

Product

First Name

Last Name

Job Title

Corporate Email

Company

Country

Phone

Comments

You agree that StarWind Software Inc. may use the above information to accommodate your requests, keep in touch with you, and offer a better customer experience. You can withdraw your consent at any time by reaching us at dataprotection@starwind.com. For more information on how we process your personal data, please read our Privacy Policy.

Please fill out the form below to determine how much the product will cost based on your individual case. StarWind sales will get back to you as soon as they receive your request. You will undergo a very short survey for us to find out what kind of IT-environment you got, what your business demands from it and what it wants more. The sales will make the calculations immediately and present an offer upon your request.

Product

First Name

Last Name

Job Title

Corporate Email

Company

Country

Phone

Comments

You agree that StarWind Software Inc. may use the above information to accommodate your requests, keep in touch with you, and offer a better customer experience. You can withdraw your consent at any time by reaching us at dataprotection@starwind.com. For more information on how we process your personal data, please read our Privacy Policy.

Scroll