Premium Support
Premium Support
Premium support services are intended to service the environments with a 24/7 requirement for support service availability.Services include:
- Disaster recovery assistance;
- OS Configuration assistance;
- Network performance tuning;
- Disk performance tuning;
- SAN Solution configuration;
Note: StarWind Software Inc. does not guarantee 100% performance for the configurations slower than mentioned in the minimal technical requirements guide or not matching the best practice configurations.
Support Programs Comparison Matrix:
| Premium support plan | Standard support plan | |
| Forum |  |
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| Phone | |
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| Remote support session | |
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| Get Pricing! | Renew Now! |
All support services are available on a per-year basis. The subscription can be purchased for 1, 2, or 3 year periods. Maintenance is required for all perpetual license purchases.
System Requirements
