Pre-Sale Support
Pre-Sale Support
Pre-Sale support services are intended help clients to configure StarWind iSCSI SAN software for best performance and stability. Customer is free to choose any of the abovementioned communication methods in order to receive qualified technical consultation/assistance.Services included into the 30 days free Technical Support are:
- Free minor and major upgrades;
- Email/Phone configuration assistance;
- Online Resources access;
- Live product demonstration.
Pre-Sale support is provided in StarWind Software Inc. business hours:
Monday – Friday
EMEA Office 8 AM – 5 PM GMT
USA Office 9 AM – 6 PM EST
Guaranteed response time: 4 business hours
Pre-Sale support business hours may be extended per individual client request.
All support services are available on a per-year basis. The subscription can be purchased for 1, 2, or 3 year periods. Maintenance is required for all perpetual license purchases.
System Requirements
