Pre-Sale Support | Always There to Help You – StarWind Technical Support

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Pre-Sale Support

Pre-Sale support services are intended help clients to configure StarWind iSCSI SAN & NAS software for best performance and stability. Customer is free to choose any of the abovementioned communication methods in order to receive qualified technical consultation/assistance.

Services included into the 30 days free Technical Support are:

Free minor and major upgrades;
Email/Phone configuration assistance;
Online Resources access;
Live product demonstration.

Pre-Sale support is provided in StarWind Software Inc. business hours:
Monday – Friday
EMEA Office 8 AM – 5 PM GMT
USA Office 9 AM – 6 PM EST
Guaranteed response time: 4 business hours
Pre-Sale support business hours may be extended per individual client request.

All support services are available on a per-year basis. The subscription can be purchased for 1, 2, or 3 year periods. Maintenance is required for all perpetual license purchases.

StarWind Support Types:

Download
Request Demo
Get Pricing.

If you’re not sure about how the product works and what benefits it can contribute to your business, fill out the form below. StarWind sales will contact you to schedule a GoToMeeting at a time most convenient to you. During the meeting, our presale team will demonstrate how the product works, its functions, features, and the ways it can enhance your IT- infrastructure to improve your business agility and continuity.

Product

First Name

Last Name

Job Title

Corporate Email

Company

Country

Phone

Comments

You agree that StarWind Software Inc. may use the above information to accommodate your requests, keep in touch with you, and offer a better customer experience. You can withdraw your consent at any time by reaching us at dataprotection@starwind.com. For more information on how we process your personal data, please read our Privacy Policy.

Please fill out the form below to determine how much the product will cost based on your individual case. StarWind sales will get back to you as soon as they receive your request. You will undergo a very short survey for us to find out what kind of IT-environment you got, what your business demands from it and what it wants more. The sales will make the calculations immediately and present an offer upon your request.

Product

First Name

Last Name

Job Title

Corporate Email

Company

Country

Phone

Comments

You agree that StarWind Software Inc. may use the above information to accommodate your requests, keep in touch with you, and offer a better customer experience. You can withdraw your consent at any time by reaching us at dataprotection@starwind.com. For more information on how we process your personal data, please read our Privacy Policy.

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