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Re: Hardware VSS Provider for version 6

Posted: Fri Oct 17, 2014 9:10 pm
by jhamm@logos-data.com
Digging a little more lokks like it's not working :cry:

When i issue VSSADMIN LIST PROVIDERS, Starwind is not listed (see below)

Any ideas on how to get this working?

Thanks!
Jeff

C:\Windows\system32>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7


C:\Windows\system32>

Re: Hardware VSS Provider for version 6

Posted: Mon Oct 20, 2014 9:35 pm
by jhamm@logos-data.com
If the Hardware VSS Provider was installed correctly, what output should I expect to see when I run VSSADMIN LIST PROVIDERS ?

Thanks!
Jeff

Re: Hardware VSS Provider for version 6

Posted: Tue Oct 21, 2014 9:06 am
by Yuriy (staff)
You should see something like this.

Re: Hardware VSS Provider for version 6

Posted: Tue Oct 21, 2014 10:56 am
by jhamm@logos-data.com
I am not seeing that; only the Microsoft Provider is listed (see below). I've tried restarting the service, rebooting, and re installing, but nothing seems to help. Ideas?

Thanks!
Jeff

Re: Hardware VSS Provider for version 6

Posted: Thu Oct 23, 2014 9:17 pm
by Anatoly (staff)
Just a quick update: we have reproduced the issue in your lab and started to work on the fix.

Re: Hardware VSS Provider for version 6

Posted: Fri Oct 31, 2014 1:50 pm
by jhamm@logos-data.com
Any updated from the developers on a fix for this issue with the v8 Hardware VSS Provider?

Thanks!
Jeff

Re: Hardware VSS Provider for version 6

Posted: Fri Oct 31, 2014 3:00 pm
by Yuriy (staff)
jhamm@logos-data.com wrote:Any updated from the developers on a fix for this issue with the v8 Hardware VSS Provider?
Jeff, try this bat-file scripts to install HW VSS Provider.
Replace old bat-file by new (attached here).

Re: Hardware VSS Provider for version 6

Posted: Fri Oct 31, 2014 4:17 pm
by jhamm@logos-data.com
Do I need to uninstall the current one first?

Re: Hardware VSS Provider for version 6

Posted: Sat Nov 01, 2014 2:32 pm
by jhamm@logos-data.com
Yuri,

I downloaded the file but it did not seem to fix the issue; I still have only the Micrsoft Software Provider listed. Were their supposed to be more files in the ZIP file you attached? There were only two files in the zip file, UnInstallStarWindProvider.bat and InstallStarWindProvider.bat. I coped both of those to C:\Program Files\StarWind Software\StarWind\VSS, and then ran them in order as an Administrator, but still no love :cry:

Jeff

Re: Hardware VSS Provider for version 6

Posted: Mon Nov 03, 2014 8:57 am
by Yuriy (staff)
jhamm@logos-data.com wrote:Yuri,

I downloaded the file but it did not seem to fix the issue; I still have only the Micrsoft Software Provider listed. Were their supposed to be more files in the ZIP file you attached? There were only two files in the zip file, UnInstallStarWindProvider.bat and InstallStarWindProvider.bat. I coped both of those to C:\Program Files\StarWind Software\StarWind\VSS, and then ran them in order as an Administrator, but still no love :cry:

Jeff
You should replace files in this forlder:
C:\Program Files\StarWind Software\StarWind\VSS\hw
Would you, please, provide screenshot with results of script work?

We will publish an update soon. You will be able to test it.

Re: Hardware VSS Provider for version 6

Posted: Mon Nov 03, 2014 12:56 pm
by jhamm@logos-data.com
Here's the output of InstallStarWindProvider.bat:

C:\Program Files\StarWind Software\StarWind\VSS>set INSTALLTO=C:\Program Files\S
tarWind Software\StarWind\VSS\

C:\Program Files\StarWind Software\StarWind\VSS>set INSTALLFROM=C:\Program Files
\StarWind Software\StarWind\VSS\

C:\Program Files\StarWind Software\StarWind\VSS>net stop vds
The Virtual Disk service is stopping.
The Virtual Disk service was stopped successfully.


C:\Program Files\StarWind Software\StarWind\VSS>net stop vss
The Volume Shadow Copy service is not started.

More help is available by typing NET HELPMSG 3521.


C:\Program Files\StarWind Software\StarWind\VSS>net stop VssHWProviderStarWind
The service name is invalid.

More help is available by typing NET HELPMSG 2185.


C:\Program Files\StarWind Software\StarWind\VSS>pushd "C:\Program Files\StarWind
Software\StarWind\VSS\"

C:\Program Files\StarWind Software\StarWind\VSS>reg.exe delete HKLM\SYSTEM\Curre
ntControlSet\Services\Eventlog\Application\VssHWProviderStarWind /f
The operation completed successfully.

C:\Program Files\StarWind Software\StarWind\VSS>cscript register_app.vbs -unregi
ster "VssHWProviderStarWind"
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.

Input Error: Can not find script file "C:\Program Files\StarWind Software\StarWi
nd\VSS\register_app.vbs".

C:\Program Files\StarWind Software\StarWind\VSS>regsvr32 /s /u hardwareprovider.
dll

C:\Program Files\StarWind Software\StarWind\VSS>rem cd..

C:\Program Files\StarWind Software\StarWind\VSS>rem rmdir /s /q "C:\Program File
s\StarWind Software\StarWind\VSS\VssHWProviderStarWind"
C:\Program Files\StarWind Software\StarWind\VSS>

Re: Hardware VSS Provider for version 6

Posted: Mon Nov 03, 2014 12:57 pm
by jhamm@logos-data.com
I meant UnInstallStarWindProvider.bat :roll:

Re: Hardware VSS Provider for version 6

Posted: Mon Nov 03, 2014 12:59 pm
by jhamm@logos-data.com
Here's the output for InstallStarWindProvider.bat:


C:\Program Files\StarWind Software\StarWind\VSS>InstallStarWindProvider.bat

C:\Program Files\StarWind Software\StarWind\VSS>rem @echo off

C:\Program Files\StarWind Software\StarWind\VSS>setLocal

C:\Program Files\StarWind Software\StarWind\VSS>rem Remove existing installation


C:\Program Files\StarWind Software\StarWind\VSS>rem call "C:\Program Files\StarW
ind Software\StarWind\VSS\UnInstallStarWindProvider.cmd"

C:\Program Files\StarWind Software\StarWind\VSS>set INSTALLTO=C:\Program Files\S
tarWind Software\StarWind\VSS\

C:\Program Files\StarWind Software\StarWind\VSS>set INSTALLFROM=C:\Program Files
\StarWind Software\StarWind\VSS\

C:\Program Files\StarWind Software\StarWind\VSS>if "C:\Program Files\StarWind So
ftware\StarWind\VSS\" == "C:\Program Files\StarWind Software\StarWind\VSS\" goto
skipcopy

C:\Program Files\StarWind Software\StarWind\VSS>pushd "C:\Program Files\StarWind
Software\StarWind\VSS\"

C:\Program Files\StarWind Software\StarWind\VSS>cscript register_app.vbs -regist
er "VssHWProviderStarWind" "C:\Program Files\StarWind Software\StarWind\VSS\hard
wareprovider.dll" "VSS HW StarWind Provider"
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.

Input Error: Can not find script file "C:\Program Files\StarWind Software\StarWi
nd\VSS\register_app.vbs".

C:\Program Files\StarWind Software\StarWind\VSS>set EVENT_LOG=HKLM\SYSTEM\Curren
tControlSet\Services\Eventlog\Application\VssHWProviderStarWind

C:\Program Files\StarWind Software\StarWind\VSS>reg.exe add HKLM\SYSTEM\CurrentC
ontrolSet\Services\Eventlog\Application\VssHWProviderStarWind /f
The operation completed successfully.

C:\Program Files\StarWind Software\StarWind\VSS>reg.exe add HKLM\SYSTEM\CurrentC
ontrolSet\Services\Eventlog\Application\VssHWProviderStarWind /f /v CustomSource
/t REG_DWORD /d 1
The operation completed successfully.

C:\Program Files\StarWind Software\StarWind\VSS>reg.exe add HKLM\SYSTEM\CurrentC
ontrolSet\Services\Eventlog\Application\VssHWProviderStarWind /f /v EventMessage
File /t REG_EXPAND_SZ /d "C:\Program Files\StarWind Software\StarWind\VSS\hardwa
reprovider.dll"
The operation completed successfully.

C:\Program Files\StarWind Software\StarWind\VSS>reg.exe add HKLM\SYSTEM\CurrentC
ontrolSet\Services\Eventlog\Application\VssHWProviderStarWind /f /v TypesSupport
ed /t REG_DWORD /d 7
The operation completed successfully.
C:\Program Files\StarWind Software\StarWind\VSS>

Re: Hardware VSS Provider for version 6

Posted: Mon Nov 03, 2014 1:00 pm
by jhamm@logos-data.com
Bu still no love - only the software provider listed :cry:

Re: Hardware VSS Provider for version 6

Posted: Mon Nov 03, 2014 1:03 pm
by jhamm@logos-data.com
Looks like maybe the issue is I'm missing the register_app.vbs file?