StarWind Enterprise Server
Request a Quote
Feel free to contact us:
USA and LATAM:
1-617-449-7717
EMEA and APAC:
+44(0)2071936727
+44(0)2071936350
+33(0)977197857 (French)
+49-1715109103 (Germany)
Voice Mail:
1-866-790-2646
Email:
sales@starwindsoftware.com
 
 

Starwind Service stops when one partner goes down

iSCSI Target for Microsoft Windows.

Moderators: anton (staff), Max (staff), Constantin (staff)

Starwind Service stops when one partner goes down

Postby bonkersdeluxe » Sat Jun 25, 2011 8:31 am

Good Day!

I have a big problem.
When one of the HA storage go down, the the service on the online host will stop and the HA is not sync.
What is that? I have installed the latest version afte this error, but nothing changed. When i will start a full sync then the error : storage disconnect successfully comes up.

I shutdown both server. And i will start them again, and then i will try a full sync again.
I wrote then what the status is after this try.

Any Ideas?
Thank you!


Greetz Bonkersdeluxe
bonkersdeluxe
 
Posts: 2
Joined: Sat Jun 25, 2011 8:24 am

Re: Starwind Service stops when one partner goes down

Postby Constantin (staff) » Mon Jun 27, 2011 9:17 am

Well, it seems that StarWind crashes for some kind of a reason, and if so, StarWind will also create *.mdmp file in it`s folder. If yes - send it with logs to support plz, so we could provide you with solution.
Constantin Videnski
StarWind Software Support Department
support at starwindsoftware dot com
Constantin (staff)
 
Posts: 392
Joined: Fri Oct 16, 2009 10:28 am

Re: Starwind Service stops when one partner goes down

Postby bonkersdeluxe » Mon Jun 27, 2011 9:33 am

Hi, have you an FTP account whre i can upload the files?
The file size is about 120 MB.

I think email is not a good way for this.

Thank you!

Greetz Bonkersdeluxe
bonkersdeluxe
 
Posts: 2
Joined: Sat Jun 25, 2011 8:24 am

Re: Starwind Service stops when one partner goes down

Postby Constantin (staff) » Mon Jun 27, 2011 1:32 pm

I`ve send you a PM
Constantin Videnski
StarWind Software Support Department
support at starwindsoftware dot com
Constantin (staff)
 
Posts: 392
Joined: Fri Oct 16, 2009 10:28 am

Re: Starwind Service stops when one partner goes down

Postby rchisholm » Sat Jul 09, 2011 3:02 am

Is there a fix for this issue yet? I just ran into it too.
rchisholm
 
Posts: 63
Joined: Sat Nov 27, 2010 7:38 pm

Re: Starwind Service stops when one partner goes down

Postby Constantin (staff) » Sat Jul 09, 2011 6:10 pm

This bug, as I wrote you in email, will be fixed in 5.7. The error caused the crash was email notification. I recommend you to disable it till release of 5.7
Constantin Videnski
StarWind Software Support Department
support at starwindsoftware dot com
Constantin (staff)
 
Posts: 392
Joined: Fri Oct 16, 2009 10:28 am


Return to StarWind

Who is online

Users browsing this forum: No registered users and 7 guests