Losing Datastores

[anton (staff)]

We don't have anything like automatic updates. We only warn new version is out. It's completely up to system administrator - apply the new version or not. Like in most of the RL cases people do 50/50 split. One half says "Update always" and second half says "Update never unless you have strict reason doing this". So we don't force people to run updates. But I can agree (of course) - situation with storage going AWOL should never happen.

I don't mean to beat a dead horse but I agree with tulsaconnect as well. Updates, regardless of who they are from, should not be applied simply because they are available. Our whole vSphere network is reliant on our two StarWind HA unlimited nodes. I take the security and stability of these two boxes very, very seriously. These machines, for the most part, have no Internet access and I will only update them only if the software addresses a vulnerability or issue I've been having. We've had 60 employees sitting twirling their thumbs for two days because of a StarWind node issue before and that should NEVER happen.

[Tolahouse]

Ok, I started this topic and upgrading to the latest version has solved the issue of losing datastores. However this has introduced a new and critical issue. Around every week and a half to two weeks both of my previously solidly stable SAN boxes crash. One of them gives a BSOD and the other reboots itself. Of course all of my VM's (all 20+) go offline. This is no good.

Sending in my logs.

[Bohdan (staff)]

Hi.

What is the OS on the storage servers? Is it 2008 R2?
We have a feedback from one of our customers about similar problem.
The BSOD was caused by MS iSCSI drivers and the applying of the hotfix solved the problem
http://support.microsoft.com/kb/979711/en-gb

[Tolahouse]

My OS is Server 2008 SP1.

[Max (staff)]

Please send us the StarWind logfiles to support@starwindsoftware.com, we will look through to find out why that happens.

[Tolahouse]

Logs sent in.

Thanks

[Max (staff)]

Got it, your logs show that the second mirror is a not existing image which initiator is constantly trying to log in.
If you're interested we can offer you a remote help session in a convenient timeframe for you, please drop us a request at support@starwindsoftware.com