Starport causes server to crash

[Travelcard]

I'm afraid the new BETA still crashes.

Did you get anywhere with the logs?

Thanks.

[Travelcard]

I just caught the memory dump screen:

0x0000008e (0xc0000005, 0xF3AAD483, 0xF2A34A40, 0x00000000)

tcpip.sys

[Travelcard]

I only have Starport installed on the Primary mirror. Your documentation say to install it there and "optionally on the secondary"

Should I install it on the secondary? What are the advantages/disadvantages?

[Val (staff)]

hi,
please upload the dump file to our ftp (email support at rds if you need more details).

Thank you!

[Travelcard]

Ok, it has been sent.
Thanks

[Travelcard]

Hi there
Did you guys get the log and were you able to find anything from it?
Thanks

[Val (staff)]

Hi there
Did you guys get the log and were you able to find anything from it?
Thanks

No, we did not receive it yet.

please send the link to my email directly.

Thank you.

[Travelcard]

Right, I actually replied to a member of staff on Friday, so perhaps they are not in today. I have emailled you directly vallery, so hopefully we can get to the bottom of this.

As an update, I turned off "Jumbo Frames" and the servers haven't crashed again yet. My recent posts on the "Starwind" forum are from the same site/servers, so it's probably a good idea to have a look at those too.

Thanks again for your help.

[Travelcard]

Just crashed again. I guess having the Jumbo Frames disabled did not make a difference.



I am in the middle of building a new network here and haven't been able to use the storage properly for the month that I've been here. It's embarrassing, so we are going to have to look for another product pretty soon obviously.

[anton (staff)]

Try using Microsoft iSCSI initiator. If everything will be pretty much the same it's either NIC driver or network stack filter issue.