can not connect to equallogic

[stanleycia]

Hi
I'm having problem trying to use Starport 5.5 for connecting to target on Dell Equallogic. The target is displayed on iSCSI target selection window, but when I choose one, the result is:
No device description
An error occured during installation of the device.

I have no problem with Microsoft iSCSI Initiator using the same target.

Any ideas?

[anton (staff)]

Do you happen to have any StarPort logs under your hands? Please try once again, capture them and send zipped to support@starwindsoftware.com so we could take a closer look. Thank you!

[rsayakhom]

I am having the exact same problem, I tried the starwind initiator and I tried the starport initiator. I can see the equallogic target but when selecting it it just errors and says

The following virtual device was installed: No Device description

An error occured during installation of the device

Creation of the ISCSI device failed with all the addresses supplied by the server

what does this mean?

[anton (staff)]

It means somebody (either StarWind or Equallogic) had very freely interpreted iSCSI specification and we cannot establish handshake between each other. So for now we need StarWind initiator own log (%Program Files%\our folder) and if it will not help we'd kindly ask for WireShark log as well. Thanks!